We recently had a sniffer truck come by and turn off our gas on friday jan 6. Due to leak in pipe in yard. This is important safety issue. We called that afternoon, spoke to a very rude and ill-informed customer service person. Said an engineer would call back in 24-48...Read more
They are *** dame ***!! Don't use them!! I've had a appointment on black Friday to turn on the gas!! I have been waiting whole morning, about 4 hours for them to come!! They never show up!! I wasted my black Friday and stayed at home with no hot water and heater for 3...Read more
I accidentally bounced a check to Southwest Gas. I have never had an NSF with Southwest Gas and it was an honest mistake. I assumed they would run it through twice and it would clear. They never ran the check again. Twelve days later, they disconnected our service with...Read more
Short Review on May 20, 2016
The worst customer service. Terrible people skills and they just plain DO NOT CARE about the consumer without whom they wouldn't have jobs!!!
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