Southwest Gas
Southwest Gas Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Southwest Gas has 1.5 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Southwest Gas to a friend or colleague.
- Rating Distribution
Pros: No pros, Are a monopoly, Inability to access swg via email on the laptop or computer.
Cons: Customer service, No competition, Automated system.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Southwest Gas has 1.5 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Southwest Gas to a friend or colleague.
- Rating Distribution
Pros: No pros, Are a monopoly, Inability to access swg via email on the laptop or computer.
Cons: Customer service, No competition, Automated system.Recent recommendations regarding this business are as follows: "Try to reach customer service in USA", "GET PROPANE INSTEAD ITS A *** LOT CHEAPER! And FILE A COMPLAINT WITH THE NV PUC IMMEDIATELY!", "Wish we had more options", "Go electric", "Very happy with Southwest Gas Co".
Most users ask Southwest Gas for the discount as a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Rates jumped 45%!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Las Vegas, NevadaRobbery and Extortion Rates & Cost of Gas
Southwest Gas used to have reasonably priced services and gas until recent when they bumped executive salaries and have tripled the cost to get gas from them SO HIGH YOU CANT AFFORD IT BUT YET MUST HAVE IT TO HEAT YOUR HOME!!! It is a perfect example of ARROGANT and GREEDY MONOPOLIES TAKING ADVANTAGE OF THE CONSUMER and USING THE CONSUMER TO PAY FOR RIDICULOUS EXECUTIVE SALARIES!!!
And the EXCUSE about Infrastructure Costs and Cost of Oil and Cost of Extraction is all BSI am a General Contractor involved directly with the Utility providers and THIS COMPANY NEEDS TO BE PUNISHED and FINED for this ABUSE OF THE CONSUMER !!!
- Way too expensive
- Highway robbery
Preferred solution: Price reduction
User's recommendation: GET PROPANE INSTEAD ITS A *** LOT CHEAPER!!! And FILE A COMPLAINT WITH THE NV PUC IMMEDIATELY!!!
Outsourcing
User's recommendation: Try to reach customer service in USA
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Henderson, NevadaGas bill payment options
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Henderson, NevadaGas bill payment options
Worst company Ever
Preferred solution: Thousands of dollars because I had to get a hotel and missed several patient visits
User's recommendation: Wish we had more options
Messed up id numbers so I cannot get through to cancel my service. Help
- People
- Automated system
Gas was turned off. Need to talk to representstive because the message system will not work
User's recommendation: Go electric
No hot water
No hot water
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEmployee very nice and helpful
Preferred solution: Price reduction
User's recommendation: Very happy with Southwest Gas Co
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Henderson, NevadaTo get service trun on lm moving
- Very kind and professional
- None was experienced
User's recommendation: Customer service was excellent
Discontinue the service as of March 15 2022
Preferred solution: Discontinue the service as of tomorrow since it’s sold
Need to speak to a representative in accounting
Worse cusomer service ever
I have a case pending with the PUCN, They sent over some crap that SWG says is my billing history, which is totally inaccurate. I cancelled EPP twice, only to have my wishes ignored and they charge me $25 a month for an unspecified line item as Payment advanced, the customer service charge is only suppose to be $10/mo.
After getting a bill in May for $262, At then end of the billing year on EPP, I owe an additional $144.
Of course, paid every month. I would not give these creeps some 'autopay' account to let them drain my account.
A printing company blew up this year in AZ, due to cheap Chinese plastic PVC. Same kind Minnegasco used in Minn, that cracked and blew up a house.
I asked for service twice and only due to the PUC, got any action at all, I asked for paper bills, and they put me on their *** system, Wonder why no one has filed a class action suit against these ***
- No pros
- Customer service
- No competition
Preferred solution: Price reduction
No Contact with Southwest Gas
User's recommendation: Call whenever you have lots of free time to wait on hold. They need to take lessons from SRP. They answer right away. Great Customer service.
Companies Similar to Southwest Gas
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Same here, My account was stuck and froze in there computer systems that didn't allow me to create an account- But this corporation says it's my fault for late billing- This company blames there customers for there own faulty automation.